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StorageCraft Premium Support - 1 Year - Service
by
STORAGECRAFT
PCN#
06ZQ77
MFG#
XSVW00USSS121YZZZ
Estimated Shipment:
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Product Highlights:
- 24 x 7 x 1 Hour
- Technical
- Electronic
StorageCraft Premium Support - 1 Year - Service
Tech Specs
Specifications
Manufacturer | StorageCraft Technology Corporation |
Manufacturer Part Number | XSVW00USSS121YZZZ |
Manufacturer Website Address | http://www.storagecraft.com |
Brand Name | StorageCraft |
Service Name | Premium Support |
Marketing Information | As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses. |
Product Type | Service |
Service Information
Service Main Type | Technical |
Service Sub Type | Electronic |
Service Description | 24x7x1 Hour |
Provided Support |
|
Service Response Time | 1 Business Day - Phone Support ; severity high |
Service Duration | 1 Year |
Product Supported | ShadowProtect SPX (Windows - Virtual Server) - 12 virtual machines |