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Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service
by
QUANTUM
PCN#
3290AV
MFG#
SXCBB-SWAH-CG11
Estimated Shipment:
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Product Highlights:
- 24 x 7 x 4 Hour
- Exchange
- Parts
Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service
Tech Specs
Specifications
Manufacturer | Quantum Corporation |
Manufacturer Part Number | SXCBB-SWAH-CG11 |
Manufacturer Website Address | http://www.quantum.com |
Brand Name | Quantum |
Service Name | StorageCare Gold Support Plan - Zone 1 |
Marketing Information | Mission-Critical Premium Support This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance and case resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts. |
Product Type | Service |
Service Information
Service Main Type | Exchange |
Service Characteristic | Parts |
Service Description | 24x7x4 Hour |
Provided Support |
|
Service Response Time | 4 Hour - Parts Replacement |
Service Duration | 1 Year |
Product Supported | Quantum Xcellis Workflow Director with Combined User Data and Metadata, QXS-312RC (iSCSI/FC), 72TB raw, dual node |