Quantum Quantum Bronze Support Plan - Zone 1 - Extended Service - 1 Year - Service

The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes:

• On-site support Monday through Friday
• Next-business-day response for on-site support
• Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
• 24/7 access to online resources
• Library firmware upgrades
• Concurrent maintenance
• StorageCare® Guardian remote monitoring

When time is as critical as your data, you can't afford to wait for repairs. Get peace of mind from the Next-Business-Day Parts Replacement warranty, which includes:

• Remote problem diagnosis and support
• Next-business-day parts replacement
• Multilingual telephone support Monday through Friday, 8 am to 5 pm local customer time (excluding holidays)

• Phone Support
• Firmware Updates
• Remote Monitoring
• Remote Diagnosis
• Parts Replacement
• Web Knowledge Base Access

• 9 x 5 Phone Support
• 24 x 7 Web Knowledge Base Access
• 9 x 5 Parts Replacement