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Quantum StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal) - 1 Year - Service

by

QUANTUM

PCN#

2632AV

MFG#

SDY47-RX01-GL11

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Estimated Shipment:

Product Highlights:

24 x 7 x 4 Hour
On
site
Maintenance
Parts & Labor
Electronic and Physical

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Product Condition: Manufacturer Refurbished

Shipping Weight: 1 lbs.

Quantum StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal) - 1 Year - Service

Tech Specs

Specifications

Manufacturer	Quantum Corporation
Manufacturer Part Number	SDY47-RX01-GL11
Manufacturer Website Address	http://www.quantum.com
Brand Name	Quantum
Service Name	StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal)
Marketing Information	Offers around the clock support for busy operations, includes 24x7 technical assistance, proactive remote monitoring, next business day parts delivery, installation of non-customer replaceable components and provisional loaner systems in times of disaster.
Product Type	Service

Service Information

Service Main Type	Maintenance
Service Sub Type	Electronic and Physical
Service Characteristic	Parts & Labor
Service Description	24x7x4 Hour
Provided Support	Repair Parts Replacement Phone Support Web Knowledge Base Access New Releases Update Training Remote Monitoring Loaner
Service Availability	24 x 7 Web Knowledge Base Access 24 x 7 Phone Support 24 x 7 Repair 24 x 7 Parts Replacement
Service Response Time	4 Hour - Repair & Parts Replacement
Service Location	On-site
Service Duration	1 Year
Product Supported	Quantum DXi4701 Disk Deduplication Backup Appliance - 5TB Usable Capacity