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HDMI SWITCH 5X1

by

MONOPRICE INC.

PCN#

7929AS

MFG#

13703

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Estimated Shipment:

Product Highlights:

24 x 7 x 4
On
site
Maintenance
Physical

Show more

Product Condition: New and Factory Fresh

Shipping Weight: 2 lbs.

Kentrox Care Plan - 1 Year - Service

Tech Specs

Specifications

Manufacturer	Kentrox, LLC
Manufacturer Part Number	13703
Manufacturer Website Address	http://www.kentrox.com
Brand Name	Kentrox
Service Name	Care Plan
Marketing Information	The Kentrox Care Onsite 7x24x4 plan is designed for those customers with Kentrox products installed in mission-critical networks. This plan ensures you will have replacement product and/or a Kentrox service technician on your doorstep within four hours, and comprehensive support from our professional, technical experts via phone 24 hours-a-day, 7 days-a-week.
Product Type	Service

Service Information

Service Main Type	Maintenance
Service Sub Type	Physical
Service Description	24x7x4
Service Details	Onsite technical service within 4 hours, for equipment failures Advance-replacement product within 4 hours, for equipment failures Technical telephone support 7 days-a-week, 24 hours-a-day* Access to the Kentrox Knowledge Base and other useful tools Software updates, including major releases (enhancements to existing features) and maintenance releases (bug fixes and minor updates) *Telephone support available at no charge outside of normal business hours for service-affecting problems only. Normal business hours are defined as 6am to 5pm Pacific Time, excluding weekends and holidays.
Provided Support	Phone Support New Releases Update Web Support
Service Availability	24 x 7
Service Response Time	4 Hour - Replacement
Service Location	On-site
Service Duration	1 Year
Product Supported	15951: DataSMART T3/E3 IDSU, AC 15952: DataSMART T3/E3 IDSU, DC
Region Availability	Kentrox Care Onsite 7x24x4 is not available in all areas

Miscellaneous

Additional Information

30% discount on training classes at the Kentrox campus