Cisco Unified Computing Support - Extended Service - 1 Year - Service

by
CISCO
PCN#
00MC34
MFG#
CON-UCSD7-SPFI6332
$2,874.00
cps

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  • 24 x 7 x 4 Hour
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Shipping Weight: 1 lbs.
Cisco Unified Computing Support - Extended Service - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-UCSD7-SPFI6332

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

Unified Computing Support - Extended Service

Marketing Information

This document describes Cisco's Unified Computing Support Service.

Related Documents: This document should be read in conjunction with the following documents also posted at www.cisco.com/go/servicedescriptions/: (1) Glossary of Terms; (2) List of Services Not Covered; and (3) Severity and Escalation Guidelines. All capitalized terms in this description have the meaning ascribed to them in the Glossary of Terms.

Direct Sale from Cisco. If you have purchased these Services directly from Cisco, this document is incorporated into your Master Services Agreement (MSA) with Cisco. In the event of a conflict between this Service Description and your MSA, this Service Description shall govern. All capitalized terms not defined in the Supplemental Glossary of Terms for Unified Computing Support Service at the end of this document have the meaning ascribed in the MSA or equivalent services agreement executed between you and Cisco.

Sale via Cisco-Authorized Reseller. If you have purchased these Services through a Cisco-Authorized Reseller, this document is for description purposes only; is not a contract between you and Cisco. The contract, if any, governing the provision of this Service will be the one between you and your Cisco Authorized Reseller. Your Cisco Authorized Reseller should provide this document to you, or you can obtain a copy of this and other Cisco service descriptions at www.cisco.com/go/servicedescriptions/. All capitalized terms not defined in the Supplemental Glossary of Terms for Unified Computing Support Services at the end of this document have the meaning ascribed in the Glossary of Terms at the above URL.

Cisco shall provide the Unified Computing Support Service described below as selected and detailed on the Purchase Order for which Cisco has been paid the appropriate fee.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

  • Replacement
  • Phone Support
  • Parts Replacement
  • Repair
  • Emergency Consulting
  • Web Knowledge Base Access
  • New Releases Update
  • Defective Media Retention
  • Drive Retention

Service Response Time

4 Hour - Repair

Service Location

On-site

Service Duration

1 Year

Product Supported

Cisco:
  • UCS-SP-FI6332
  • UCS-SP-FI6332-RF
  • UCS-SP-FI6332-WS