Cisco SMARTnet Premium - Extended Service - Service

by
CISCO
PCN#
2M8010
MFG#
CON-SNTP-WSC2962S
$157.67
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 4 Hour
  • Exchange
  • Parts

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet Premium - Extended Service - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNTP-WSC2962S

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet Premium - Extended Service

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Exchange

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

24x7x4 Hour

Service Details

SMARTnet 24x7x4:

Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Ciscoobserved holidays.

Provided Support

  • Parts Replacement
  • Software Update
  • Phone Support
  • Diagnosis
  • Web Knowledge Base Access
  • New Releases Update

Service Availability

  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Phone Support
  • 24 x 7 Parts Replacement

Service Response Time

4 Hour - Parts Replacement

Product Supported

Cisco Catalyst 2960-24LC-S