Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
VY1116
MFG#
CON-SNTP-A9KRSP4S
$8,155.85
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 4 Hour
  • Maintenance
  • Parts

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNTP-A9KRSP4S

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

24x7x4 Hour

Service Details

SMARTnet 24x7x4:
  • Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.

Provided Support

  • Hardware Maintenance
  • Phone Support
  • Software Update
  • Software Maintenance
  • Software Upgrade
  • Web Knowledge Base Access
  • Parts Replacement
  • Diagnosis

Service Availability

  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Parts Only

Service Response Time

4 Hour - Part Replacement

Service Duration

1 Year

Product Supported

  • Cisco ASR9K Route Switch Processor with 440G/slot Fabric and 12GB: A9K-RSP440-SE
  • Cisco ASR9K Route Switch Processor with 440G/slot Fabric and 12GB Refurbished: A9K-RSP440-SE-RF