Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
VW4709
MFG#
CON-SNTE-WSC360C1
$228.55
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x 4 Hour
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNTE-WSC360C1

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

8x5x4 Hour

Service Details

SMARTnet Onsite 8x5x4:
  • Four Hour Response for Remedial Hardware Maintenance service between 9:00 a.m. and 5:00 p.m. Depot Time the same Business Day, together with parts, labor and materials, provided Cisco's determination that on-site service is required has been made before 1:00 p.m. Depot Time.

Provided Support

  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Upgrade
  • Software Update
  • Phone Support
  • Web Knowledge Base Access
  • Diagnosis

Service Availability

  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 8 x 5 Parts Replacement

Service Response Time

4 Hour - Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

Cisco Catalyst 3560C PD PSE Switch 8 GE PoE 2 x 1G, IP Base : WS-C3560CPD-8PT-S