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Cisco SMARTnet - 1 Year - Service

by

CISCO

PCN#

VW4369

MFG#

CON-SNTE-ASACUC1

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Authorized Dealer

Estimated Shipment:

Product Highlights:

8 x 5 x 4 Hour
Maintenance
Parts
Electronic and Physical

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Product Condition: New and Factory Fresh

Shipping Weight: 1 lbs.

Cisco SMARTnet - 1 Year - Service

Tech Specs

Specifications

Manufacturer	Cisco Systems, Inc
Manufacturer Part Number	CON-SNTE-ASACUC1
Manufacturer Website Address	http://www.cisco.com
Brand Name	Cisco
Service Name	SMARTnet
Marketing Information	Maintain Network and IT Infrastructure Coverage Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Product Type	Service

Service Information

Service Main Type	Maintenance
Service Sub Type	Electronic and Physical
Service Characteristic	Parts
Service Description	8x5x4 Hour
Service Details	SMARTnet 8x5x4: Advance Replacement on a Four-Hour Response basis between 9:00 a.m. and 5:00 p.m. Depot Time the same Business Day, provided that Cisco's determination of Hardware failure has been made before 1:00 p.m. Depot Time. If Customer make a request after 1:00 p.m. Depot Time, Cisco will deliver the Advance Replacement the morning of the next Business Day.
Provided Support	Hardware Maintenance Software Maintenance Parts Replacement Software Update Software Upgrade Diagnosis Phone Support Web Knowledge Base Access
Service Availability	24 x 7 Phone Support 24 x 7 Web Knowledge Base Access 8 x 5 Parts Replacement
Service Response Time	4 Hour - Parts Replacement
Service Duration	1 Year
Product Supported	Cisco ASA 5545-X/5555-X Interface Card 6-port 10/100/1000, RJ-45: ASA-IC-6GE-CU-C