Cisco SMARTnet - Extended Service - 1 Year - Service

by
CISCO
PCN#
8D2371
MFG#
CON-SNT-WSC36FDX
$1,157.63
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x Next Business Day
  • Maintenance
  • Parts & Labor

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - Extended Service - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNT-WSC36FDX

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet - Extended Service

Marketing Information

Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

  • Physical
  • Electronic

Service Characteristic

Parts & Labor

Service Description

8x5xNext Business Day

Provided Support

  • Software Maintenance
  • Phone Support
  • Web Knowledge Base Access
  • Replacement
  • Hardware Maintenance
  • Diagnosis
  • Parts Replacement
  • New Releases Update
  • Software Upgrade

Service Response Time

Next Business Day - Replacement

Service Duration

1 Year

Product Supported

Cisco Catalyst 3650-12X48FD-S