Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
XB7971
MFG#
CON-SNT-WSC2960J
$294.85
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x Next Business Day
  • Maintenance
  • Parts

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNT-WSC2960J

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

8x5xNext Business Day

Service Details

SMARTnet 8x5xNext Business Day:
  • Where Next Business Day delivery is available, an Advance Replacement will ship to arrive the next Business Day provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot Time, Cisco will ship the Advance Replacement the next Business Day.

Provided Support

  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Update
  • Software Upgrade
  • Diagnosis
  • Phone Support
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 8 x 5 Parts Only

Service Response Time

Next Business Day - Part Replacement

Service Duration

1 Year

Product Supported

Cisco Catalyst 2960-SF 48 FE, 4 x SFP, LAN Base: WS-C2960S-F48TS-L