Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
QZ0576
MFG#
CON-SNT-DMM-SVRC
$1,365.41
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x Next Business Day
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SNT-DMM-SVRC

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

8x5xNext Business Day

Service Details

SMARTnet Onsite 8x5xNext Business Day:

Next-business-day Remedial Hardware Maintenance, together with parts, labor and materials, by 5:00 p.m. Depot Time provided Cisco's determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise, second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day delivery of the parts is not available, same day shipping will be provided. Cisco will provide onsite support upon arrival of the parts


Provided Support

  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Upgrade
  • Software Update
  • Phone Support
  • Diagnosis
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Phone Support
  • 8 x 5 Parts Replacement

Service Response Time

Next Business Day - Parts Replacement

Service Location

On-site

Service Duration

1 Year