Cisco SMARTnet - 1 Year - Service

Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software. Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. Cisco SMARTnet support can maximize availability and minimize risks for systems running mission-critical applications

• Ongoing Cisco IOS Software updates, allowing you to efficiently evolve your network infrastructure to address the needs of an ever-changing business environment
• Rapid hardware and Cisco IOS Software technical problem resolution with 24-hour, global access to an extensive team of expert technical engineers to help resolve your network problems-online or on the telephone
• Knowledge transfer of Cisco expertise, to enhance in-house technical skill levels
• Advance hardware replacement, to help reduce the risk of network downtime
• Registered access to an array of powerful online tools, allowing you to more quickly address common network problems
• Around-the-clock access to comprehensive technical information and a collection of configuration, installation, troubleshooting, and case management tools
• A broad base of expertise in networking technology, including voice, video, and data communications

• New Releases Update
• Web Knowledge Base Access
• Phone Support
• Email Support

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