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Cisco SMARTnet SMB Support Assistant - Extended Service - 1 Year - Service

by

CISCO

PCN#

YW5990

MFG#

CON-SMBS-CISCO192

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Authorized Dealer

Estimated Shipment:

Product Highlights:

8 x 5 x Next Business Day
Service Depot
Exchange
Electronic and Physical

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Product Condition: New and Factory Fresh

Shipping Weight: 1 lbs.

Cisco SMARTnet SMB Support Assistant - Extended Service - 1 Year - Service

Tech Specs

Specifications

Manufacturer	Cisco Systems, Inc
Manufacturer Part Number	CON-SMBS-CISCO192
Manufacturer Website Address	http://www.cisco.com
Brand Name	Cisco
Service Name	SMARTnet SMB Support Assistant - Extended Service
Marketing Information	Getting Your Share of a 1.4 Billion Market Simplicity, functionality and reliability. Small and Medium-size Businesses (SMBs) look for business value in their technology solution purchases. Their energy and resources are focused on the demands of their business, and they prefer to rely on support services to maintain their network's performance. The wide acceptance and need for support is underscored by the fact that SMBs are consuming US 1.4 billion in postsales services annually with 15 percent growth per year. This unique and challenging environment requires a special kind of support offering - one that can help you address your SMB customers' particular needs, accelerate your sales cycle and drive higher levels of customer satisfaction. And Cisco Systems has created the right tools to meet those challenges. Cisco® SMB Support Assistant is a support service program specifically designed for this exciting growth market. This offering provides an opportunity for you, as a Cisco Partner, to: Increase your revenues by adding an attractive newsupport service option to your portfolio Increase attach and renewal rates Increase customer satisfaction Build on the success of Cisco SMB Class Solutions - integrated network solutions specially designed to fit the needs of the SMB environment - by including world-class support. Selling support is easy when you have the right answers.
Product Type	Service

Service Information

Service Main Type	Exchange
Service Sub Type	Electronic and Physical
Service Description	8x5xNext Business Day
Service Details	Sell SMBs the Right Kind of Support Support sells because customers need their networks, and they need them to run smoothly. Cisco SMB Support Assistant helps empower SMB customers by exte nding the lifespan of their solution, helping them manage costs, and enhancing their ability to do business. Key features include: Online tools and resources that help streamline the support process as well as manage contracts and device inventory. This helps contribute to faster resolution of issues, thereby increasing productivity. Timely support from Cisco industry-leading technical support agents within normal business hours. Next Business Day Advance Replacement, where available; otherwise, Same Day Ship. Operating system software maintenance and support.
Provided Support	Replacement Phone Support Web Knowledge Base Access New Releases Update Software Maintenance
Service Availability	8 x 5 Replacement
Service Response Time	Next Business Day - Replacement
Service Location	Service Depot
Service Duration	1 Year
Product Supported	Cisco CISCO1921/K9, CISCO1921/K9-RF Modular Router