Cisco SMB Support Assistant - 1 Year - Service

by
CISCO
PCN#
VY8615
MFG#
CON-SMBS-C375X12E
$626.30
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x Next Business Day
  • Maintenance
  • Parts

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMB Support Assistant - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-SMBS-C375X12E

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMB Support Assistant

Marketing Information

Cisco SMB Support Assistant is for small and medium-sized businesses that require support on select Cisco devices running basic routing, switching, wireless, security and VPN applications. It is designed for timely resolution of problems associated with the typical small and medium business.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

8x5xNext Business Day

Service Details

  • Open a Service Request (case) 24 hours a day, 7 days a week; Cisco SMB technical assistance agents will respond within one business day
  • Next Business Day Advance Replacement, where available, otherwise Same Day Ship
  • Operating System Bug Fixes for Cisco SMB Support Assistant (when required)
  • Management tools designed specifically for SMBs: Start-up and Configuration Assistance, Basic Health Checks and Troubleshooting, Inventory and Contract Management

Provided Support

  • Parts Replacement
  • Hardware Maintenance
  • Software Maintenance
  • Diagnosis
  • Phone Support
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access

Service Response Time

Next Business Day - Parts Only

Service Duration

1 Year

Product Supported

  • Cisco Catalyst 3750X 12 Port GE SFP IP Services REFURBISHED : WS-C3750X-12S-E-RF
  • Cisco Catalyst 3750X 12 Port GE SFP IP Services : WS-C3750X-12S-E
  • Cisco Catalyst 3750X 12 Port GE SFP IP Services REFURBISHED : WS-C3750X-12S-E-WS