Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
VY7384
MFG#
CON-S2P-C2520TC
$1,084.36
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 2 Hour
  • Maintenance
  • Parts

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-S2P-C2520TC

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

24x7x2 Hour

Service Details

SMARTnet 24x7x2:
  • Advance Replacement on a Two-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.

Provided Support

  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Update
  • Software Upgrade
  • Diagnosis
  • Phone Support
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Parts Replacement

Service Response Time

2 Hour - Parts Replacement

Service Duration

1 Year

Product Supported

Cisco CGS2520 front/rear cabling w/2GE, 24-10/100 copper:
  • CGS-2520-24TC
  • CGS-2520-24TC=