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Cisco SMARTnet Premium - 1 Year - Service

by

CISCO

PCN#

VY7289

MFG#

CON-S2P-3560X2TS

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Authorized Dealer

Estimated Shipment:

Product Highlights:

24 x 7 x 2
Technical
Electronic and Physical

Product Condition: New and Factory Fresh

Shipping Weight: 1 lbs.

Cisco SMARTnet Premium - 1 Year - Service

Tech Specs

Specifications

Manufacturer	Cisco Systems, Inc
Manufacturer Part Number	CON-S2P-3560X2TS
Manufacturer Website Address	http://www.cisco.com
Brand Name	Cisco
Service Name	SMARTnet Premium
Marketing Information	Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Product Type	Service

Service Information

Service Main Type	Technical
Service Sub Type	Electronic and Physical
Service Description	24x7x2
Service Details	Around-the-clock, global access to the Cisco Technical Assistance Center (TAC) Access to the extensive Cisco.com knowledgebase and tools Ongoing operating system software updates including both minor and major releases within the licensed feature set Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
Provided Support	New Releases Update Web Knowledge Base Access Phone Support Remote Diagnosis Parts Replacement
Service Availability	24 x 7
Service Response Time	2 Hour
Service Duration	1 Year
Product Supported	Cisco Catalyst 3560-X Series 24 Ethernet 10/100/1000 ports IP BASE