Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
QX8559
MFG#
CON-PREM-2960S4FD
$1,877.94
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 2 Hour
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-PREM-2960S4FD

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

24x7x2 Hour

Service Details

SMARTnet Onsite 24x7x2:
  • Two Hour Response for Remedial Hardware Maintenance twenty four (24) hours per day, seven (7) days per week including Cisco observed holidays.

Provided Support

  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Upgrade
  • Software Update
  • Diagnosis
  • Phone Support
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Phone Support
  • 24 x 7 Parts & Labor

Service Response Time

2 Hour - Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

Cisco Catalyst 2960S 48 GigE PoE 740W, 2 x 10G SFP+ LAN Base:
  • WS-C2960S-48FPD-L

Cisco Cat 2960S 48 GigE PoE 740W 2 x 10G SFP+ LAN Base REFURBISHED:

  • WS-C2960S48FPDL-RF
  • WS-C2960S48FPDL-WS