Cisco SMARTnet - Extended Service - 1 Year - Service

by
CISCO
PCN#
VY6946
MFG#
CON-OS-S1602IA
$51.66
cps

Extended & Accidental Damage Product Replacement Plan Available Details

Estimated Shipment:

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Product Highlights:
  • 8 x 5 x Next Business Day
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - Extended Service - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-OS-S1602IA

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet - Extended Service

Marketing Information

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Product Type

Service
Service Information

Service Main Type

Exchange

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

8x5xNext Business Day

Service Details

SMARTnet Onsite 8x5xNext Business Day:

Nextbusiness- day Remedial Hardware Maintenance, together with parts, labor and materials, by 5:00 p.m. Depot Time provided Cisco's determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise, second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day delivery of the parts is not available, same day shipping will be provided. Cisco will provide onsite support upon arrival of the parts

Provided Support

  • Software Update
  • Software Upgrade
  • Phone Support
  • Web Knowledge Base Access
  • Parts Replacement
  • Diagnosis
  • Hardware Maintenance
  • Software Maintenance

Service Availability

  • 8 x 5 Parts Replacement
  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access

Service Response Time

Next Business Day - Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

802.11a/g/n Standalone AP, Int Ant, A Reg Domain:AIR-SAP1602I-A-K9