Cisco SMARTnet - 1 Year - Service

by
CISCO
PCN#
8C8678
MFG#
CON-OS-AS2C20K9
$2,368.69
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 8 x 5 x Next Business Day
  • On
  • site

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Cisco SMARTnet - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Cisco Systems, Inc

Manufacturer Part Number

CON-OS-AS2C20K9

Manufacturer Website Address

http://www.cisco.com

Brand Name

Cisco

Service Name

SMARTnet

Marketing Information

Accelerate your success by improving productivity, increasing operational efficiency, and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

8x5xNext Business Day

Service Details

Cisco Support:
Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading new maintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.

Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb, e-mail, or telephone.

Advance Hardware Replacement:
Advance replacement parts, with or without a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time).

Provided Support

  • New Releases Update
  • Software Update
  • Web Knowledge Base Access
  • Software Support
  • Web Support
  • Email Support
  • Phone Support

Service Availability

8 x 5

Service Response Time

Next Business Day

Service Location

On-site

Service Duration

1 Year

Product Supported

  • Cisco ASA 5520 Anti-X Edition