Cisco Customer Experience (CX) Level 2 - Service

Turn your technology into business value faster

With an ever-evolving IT landscape and increasing complexity, we know you are under extreme pressure to keep pace with change, while defending your technology investments. Yet, adopting new technologies often take a long, bumpy road before they have measurable business impact.

Sound familiar? You adopt a new technology solution but more often than not, there are unforeseen twists and turns along the journey that can lead to missed deadlines or re-planning. All of this may require more budget, time, and resources you may not have.

Cisco^® Success Tracks is designed to help you remove the adoption barriers and realize the full value of your Cisco technology investments faster to accelerate your success. We do this by connecting you with the right expertise, insights, learning, and support at the right time through a one-stop digital experience via our Cisco CX Cloud.

Success Tracks is a packaged service to help you more quickly adopt new technologies, simplify your IT operations, and realize business value faster. This enables you to:

• Better pre-plan and budget upfront with a suite of services capabilities
• Accelerate your technology adoption with a fully guided digital journey
• Meet your goals faster with highly meaningful use case driven content

Benefits

Success Tracks can dramatically accelerate your business outcomes, while bringing the insights, skills, and experience you've trusted over the years.

• Remove barriers to innovation and get higher return on your investments faster.
• Anticipate risk and resolve problems quickly with AI and automation.
• Use customized insights to empower your teams and adapt to change quickly.