RX CASSETTE W/SMALLBINS-RETAINERS-LABELS

Kentrox offers installation support to help get your equipment up and running as quickly as possible.

• Installation 8:00 a.m. to 5:00 p.m. local time, Monday - Friday, excluding Holidays. After hours installation is available for an additional 50%
• Unpacking of equipment
• Inserting the equipment in a rack, shelf, wall-mounted or floor set, if ordered
• Connecting to the appropriate telephone lines at the Telco demarcation point, limit ten (10) feet
• Attaching the appropriate cables
• Running recommended equipment diagnostics
• Completing a check of installed equipment in the operating environment
• Configuration of physical interfaces sufficient to demonstrate basic connectivity
• Alerting customer of circuit problems, which may delay completion of the installation
• Equipment familiarization for customer's operator, not to exceed one (1) hour

• DataSMART T3/E3 IDSU

Service does not include:

• Electrical work external to equipment
• Systems engineering services, programming, or operations procedures of any sort
• Special access arrangements to and from data center
• Movement of equipment to final installation footprint
• Central site software configuration support, if only a remote unit is installed
• Correcting a faulty customer performed installation
• Troubleshooting Telco facility problems
• Extension of Telco demarcation point, or other custom on-site wiring
• Obtaining special permits, authorization, etc
• Additional trip(s) to site to perform cutover of network managed products
• Special end-to-end testing not defined in recommended installation testing, such as CPE to CPE equipment testing